About us

The Story Behind Brilla Digital

At Brilla Digital, we help supplements and beauty eCom brands scale safely and profitably, not by guessing, but by mastering their retention economics.

We blend pharmacy-level compliance, marketing psychology, and proven CRM systems to build predictable revenue that compounds month after month.

Supplements and Beauty Brands
Nelson Brilla Digital

Meet Nelson; Pharmacist Turned Retention Strategist

After years in community pharmacy, I saw firsthand how people buy supplements; they buy trust, not ingredients. When I moved into digital marketing, I noticed most brands were doing the opposite: chasing ads and forgetting the customers they already had.

That’s why I founded Brilla Digital: to help brands grow smarter through systems that build loyalty, not dependency on paid ads.

Today, I personally lead every strategy, supported by a small team of lifecycle specialists in design, copy, and automation.

What we Stand For

Vision

To become the go-to retention and CRM growth partner for health, wellness, and beauty brands that want predictable, ethical, and scalable profit.

To help brands raise their LTV, protect their margins, and grow without relying on ads, but through data-driven Email, SMS, and CRM systems built for human trust and compliance.

  • Integrity: We prioritize truth, clarity, and transparency in every project.
  • Empathy: We understand the customer’s emotions and the brand’s mission.
  • Precision: Every campaign is tracked, tested, and refined for performance.
  • Sustainability: We build systems for long-term growth, not one-off spikes.
  • Collaboration: You work directly with strategists who care about results.
Mission and vission

Why Supplements & Beauty eCom Brands Trust Us

Retention marketing for health and beauty ecom brands

Meet Our Team

Ready to Scale with Confidence?

Book a FREE 15-minute consultation and see how much growth your brand is leaving on the table. We’ll identify your biggest retention constraint and show you how to fix it fast.