Grow Reactivate Retain Customers
Without Relying on Ads.

We help supplements & beauty eCom brands stop leaking profits due to poor retention. Using a comprehensive retention strategy and implementation, we turn your customer list into a reliable revenue engine that grows automatically.

We’ll help you find your biggest leak and create a 7-day fix plan.

Trusted by 200+ brands

Why Supplements & Beauty eCom Brands Struggle

You’re product is not bad, but your retention systems aren’t built to compete.

  • Ad costs continue to rise, but your repeat orders remain steady.
  • Customers buy once, then disappear.
  • You’re stuck wrestling with Klaviyo, CRM, and retention strategies that actually work.
  • “Retention experts” talk in open rates, not lifetime value.
  • Compliance feels like a constant threat.


Most brands run out of “fuel” before they win. The brand with the strongest
back-end system, not the prettiest bottle, always wins.

We’ll help you find your biggest leak and create a 7-day fix plan.

Struggling supplements and beauty brands

We Create Systems That Multiply LTV

Results in Action

90-Day Success: On Your 6 Design Thrives with Email Marketing

90-Day Success: On Your 6 Design Thrives with Email Marketing

The Cooperation Company Banner

How We Built a Scalable Email Funnel for The Cooperation Company​

The Cooperation Company Banner

How We Built a Scalable Email Funnel for The Cooperation Company​

Our Proven Process

A clear, repeatable system that builds lasting customer relationships and consistent revenue.

See where your biggest retention opportunity lies.

Not Your Average Retention Partner

It starts with a team that understands both marketing and health.

At Brilla Digital, our pharmacist-founded insight, certified expertise, and data-first approach help supplements and beauty eCom brands build customer relationships that actually last.

We believe retention is earned through trust, precision, and consistent performance.

Our promise: no hype, no hidden fees, just systems that grow your revenue month after month. We treat every client as a partner because your growth is our measure of success.

We’ll help you find your biggest leak and create a 7-day fix plan.

Traditional Agencies
Brilla Digital
Long-term contracts
Monthly retainers with unclear ROI
Transparent pricing and clear deliverables
Compliance-aware health communication
CRM, Email, and SMS built as one ecosystem
Certified experts (Klaviyo, Mailchimp, HubSpot)
Data-driven strategies tied to AOV, LTV, and CAC
Direct strategist access (no account layers)
Monthly LTV & Retention Reports

Our Certifications

Email Automations Certifications

Provider: Mailchimp
Issued: August 17, 2022
Certification ID: GheXt6y0FXY

Provider: Mailchimp
Issued: December 30, 2021
Certification ID: L4KLPGodd3c

Provider: Mailchimp
Issued: May 19, 2022
Certification ID: tfdA4vQhHCE

Provider: Mailerlite Academy
Issued: April 12, 2022
Certification ID: rfggnn2rsg

Provider: Klaviyo Academy
Issued: October 13, 2025
Certification ID: 163268303

Provider: Amazon Ads Academy
Issued: December 4, 2025
Certification ID: ff941629-b3a6-4dd3-967c-6f0d5bde7fc3

Email Automations Certification

What Our Clients Say

Hear firsthand how we’ve helped businesses succeed through expertly crafted retention systems.

Led by a Pharmacist Turned Retention Strategist.

Brilla Digital was founded by Nelson Unegbu, a pharmacist who understands that trust drives every wellness purchase.

Today, we help supplements and beauty eCom brands grow predictably by blending data, empathy, and automation to turn one-time buyers into lifelong customers.

Nelson Brilla Digital

Ready to Boost LTV, AOV, and CVR?

Book a FREE 15-minute consultation and see how much growth your brand is leaving on the table. We’ll identify your biggest retention constraint and show you how to fix it fast.